Privacy Policy

Our Personal Data Protection Policy

In line with the EU General Data Protection Regulation (Regulation EU 2016/679), this policy clearly sets out how “Caractères” collects and uses personal data. By “personal data” we mean any information about a natural person who has been or can be identified.

The data we collect

The only data we hold are those you entrust to us:

  • during the events in which we take part
  • via the contact address on our website
  • when you interact with us on social networks
  • in other written or verbal interactions or correspondence.

The personal information we hold about you is restricted to the following:

  • Your name
  • Your postal address
  • Your email address
  • Your telephone numbers
  • Your interactions with us via our website and on social networks
  • The specific activity in which you engaged with “Caractères”

We do not collect data from third parties.

How we use your data

We collect your data for the following purposes:

  • to keep you informed about our activities
  • to invite you to events connected with our business activities
  • to carry out agreements entered into with you and to comply with our legal obligations (e.g. as regards invoicing).

to carry out agreements entered into with you and to comply with our legal obligations (e.g. as regards invoicing).

Our commitment to confidentiality

We will not share your information with third parties, with the following exceptions:

  • law enforcement bodies, provided that the information is requested for legitimate reasons
  • contractors whose services we use to provide services to you (e.g. communicating your address to the courier firm we use for deliveries of pieces)
  • organisers of events in which we take part, some of whom ask us to supply contact details (usually name and email address) for the purpose of sending out invitations to individuals identified by us.

We are careful to ensure that partners and contractors only receive such data as are strictly necessary for them to carry out the agreed task. We do not share any other information with them.

Protecting your data

The personal information you entrust to us is saved in a computer file and stored on our server, which is located on our premises.

Computer access to data stored on our server is governed by a strict computer security policy. Our systems are protected by firewalls that are regularly upgraded.

Backup data is encrypted and held on external media in a dedicated location elsewhere than the server. Physical access to this location is also strictly controlled.

The same criteria are applied to email conversations, and the contents of our mailboxes are stored with an external provider.

Our staff access information from their personal computers. Each computer is protected by an individual password giving the designated user access to a session that is identified on our server.

Your right of access, correction and erasure

Under the modified version of the Law on Information Technology and Freedom of 6 January 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, you have the right to access your personal data, to obtain and reuse it (data portability), to request that it be corrected or erased, and to restrict the ways in which that data can be used.

For legitimate reasons, you can object to your data being processed.

Provided you can produce valid proof of identity, you can exercise this right by contacting us in writing by email at hello[at]caracteres-paris[.]com.

If you no longer wish to receive news, information, requests or invitations from us, we will unsubscribe you as soon as we receive your instruction to do so.

For email marketing, we use MailchimpTM, whose  privacy policy we feel adequately reflects our concerns. Our email newsletters contain an “unsubscribe” button enabling you to unsubscribe from our mailing list at any time.

Our cookie policy

Our website uses cookies. We use cookies solely to enhance your experience of our website and to collect user statistics.

Third-party cookies may be stored on your computer to personalise and/or enhance content (including advertising) offered by third parties while you are browsing our website. Different types of third-party cookie are used for different types of content. For example:

  • Contenus Réseaux Sociaux : nous pouvons être amenés à publier sur notre site des contenus émanant de réseaux sociaux. Ainsi, lorsque vous consultez un tel contenu placé sur notre site, un cookie du réseau social correspondant peut être enregistré sur votre terminal. Nous n’avons aucun contrôle sur le processus employé par les réseaux sociaux pour collecter des informations relatives à votre navigation sur notre site et associées aux données personnelles dont ils disposent. Nous vous invitons à prendre connaissance de la politique de gestion de ces cookies de réseaux sociaux sur les sites concernés.
  • Flash cookies are files stored by FlashTM Flash is often installed as a browser plug-in to allow you to view dynamic visual content such as animations or video sequences. So Flash cookies may be automatically enabled when you install the application. We recommend you read the Flash cookie policy at www.adobe.com/fr/ or www.adobe.com.

If you refuse cookies or delete cookies stored on your computer, you may find that some features of the website do not work properly. This can also happen if we or our service providers are unable to identify your computer’s browser, its language and display settings, or the country from which your computer appears to be connecting to Internet (this may be necessary to ensure technical compatibility). We cannot be held liable for any consequences resulting from reduced access to our services as a result of your refusal or deletion of cookies that are necessary for the website to function properly.

Different browsers configure cookie settings in different ways. You will find information about how to manage cookie preferences in your browser’s Help menu.

To access the relevant Help menu, click on the name of your browser in the list below:

You can also enable the “Do No Track” setting in your browser. This sends a code to websites indicating that you do not wish to be tracked.

The Commission Nationale de l’Informatique et des Libertés (www.cnil.fr) can be contacted for further information or if you wish to make a complaint.

This English translation is provided solely for information purposes. Only the original French version of the policy is legally binding.